Handling time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Policy
Flexorex offers free shipping on all customer’s orders. The estimated transit time is 3-10 business days.
No additional customs fees, import duties, or taxes will be charged to customers upon delivery.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.
Damaged or lost packages
If you believe your order has been lost or damaged in transit, please contact our customer service team immediately. We will investigate the matter and take appropriate actions to resolve the issue.
For detailed information about the time limits for submitting claims for lost or damaged items and the refund process, please see our Refund Policy.
